PRIVACY POLICY

This Privacy Policy explains how Velinna (“us”, “we”, ‘our’) collects, uses and discloses your personal information when you use our services or make a purchase from velinna.com (“Site”). By accessing the Site, you are accepting the practices described in this policy.

We may update this policy at any time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a new “Last Updated” date.

We collect your personal information to provide, improve and protect our services. This includes communicating with you, processing orders, ensuring service security and legal compliance.

• Contact information (name, address, telephone, e-mail)
• Order information (billing, shipping, payment)
• Account information (login, purchase history)
• Usage data (IP address, device, navigation)
• Information obtained from third parties (e.g. Shopify, payment providers)

We use cookies to operate and improve our Site. You can manage your cookie preferences via your browser settings. Blocking cookies may affect the use of certain functions.

Your information may be shared with:

• Suppliers and service providers
• Business and marketing partners
• Legal authorities when required
• Velinna affiliates
• As part of business operations (e.g. mergers)

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please consult their respective policies.

Our Services are not intended for children. We do not knowingly collect personal information from children.

We implement reasonable security measures to protect your information. However, no data transmission or storage is completely secure.

The length of time we retain data depends on our business needs and legal obligations.

Depending on where you live, you may have the right to :

• Access your data
• Request its correction or deletion
• Object certain uses
• Withdraw your consent
• File a complaint

We may verify your identity before processing your requests in order to protect your information.

If you have any complaints about the processing of your data, you can contact us or your local data protection authority.

We may transfer your data internationally using recognized mechanisms (standard contractual clauses, adequacy decisions).

If you have any questions or requests regarding this privacy policy, please contact us at :

Address: Route du Verdel 17, 1630 Bulle, Switzerland
E-mail : service@velinna.com

Velinna Yardimci & Petit Peña SNC is responsible for processing your personal data.